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WHEA Event 19. Workstation 10, incompatible with Core i7-4800MQ?

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Hello all,

 

I have a brand new Dell Latitude E6540 notebook with Core I7-4800MQ CPU @ 2.7 GHz running Windows 7 prof. 64-bit. All drivers and Windows patches are up-to-date.


Whenever I run VMWare Workstation 10 (I develop software inside a virtual machine), I get at least one error message in the Windows event log of the host machine *per minute*;

 

The error message reads "Event 19, WHEA -Logger, a corrected hardware error has occurred. Reported by component: Processor Core. Error source: Corrected Machine Check. Error type:internal parity error. Processor ID: 0". (The Processor ID in the error message varies.)

 

The error *only* happens when I work inside a virtual machine. Otherwise, the notebook runs perfectly stable. I ran the Intel processor diagnostic tool which did a two hour burn-in stress test with no errors. Nothing is over-clocked and the processor doesn't overheat either. The RAM tests fine.


I have contacted Dell Pro Support. They first advised I do a factory restore of the operating system. I did that (took me all day to install my apps again) but the error persisted. A Bios update didn't change anything either. All drivers and service packs are up-to-date too.Then they sent me a technician. First the mainboard was replaced. Then the CPU. Then the RAM. But the error still persists.

 

Given that all hardware has been replaced and the software is up-to-date, I am at my wits' end. I no longer believe that the hardware is faulty. Do I have to live with this error message forever ?


Thanks for your attention,

Arthur



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